1: Citizen-Centered E-Government 2: Some Pertinent Issues 3: Why Standards? 4: President's Management Agenda 5: Lines of Business 6: eGov Projects 7: eGov Projects 8: OMB Circular A-119 9: OMB Circular A-76 10: OMB Circular A-76 11: FEA Data Reference Model 12: eGov Act 13: FEA Technical Reference Model 14: Questions