Electronic Forms and XML
The 21st century
Objectives of the paperless office
Purpose of forms
Properties of forms
Example
Key steps
Gather information
Record a decision
What you need to know about a decision
What you need to get it
Design recapitulates bureaucracy
Best practices
Information gathering
Participation
eForm technology
Software incompatibilities
How to make Internet speed work for you
Fundamental laws
XML
Electronic Form System
Example
Electronic Form System
Electronic Form System
Interactive XML editing
XML editing
XML editing
Systems engineering
XML format translation
Human interface
Example
Alternatives?
XML as a database
Complexity & robust control theory
Complexity & robust control theory
Complexity & robust control theory
Robustness
Prevent computers running amok?
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